Frequently Asked Questions

Maleena IT Solutions is a professional web studio dedicated to crafting high-quality websites, online stores, and custom web applications. Since 2015, we’ve been helping businesses grow through smart, scalable digital solutions and ongoing IT project support. With a strong portfolio of successful projects across various industries, we combine technical expertise with creative vision to deliver results that truly make an impact.

We operate remotely and collaborate with clients worldwide. This allows us to stay flexible, efficient, and accessible—no matter where you're located.

We offer a wide range of services:

• Website development on CMS and other platforms
• Online store development
• Web application development
• Website maintenance and support
• One-time website work
• SEO optimization and promotion

The cost of website development depends on the project’s complexity, required features, and timeline. Our process includes:

1. Discussing your goals and requirements
2. Creating a detailed technical specification
3. Providing a precise and transparent quote based on your needs

We’ll ensure you have a clear understanding of scope and cost before we begin.

Our website support package includes:

• Website performance monitoring
• Regular CMS and module updates
• Data backup
• Technical issue resolution
• Minor website changes
• Consultation and recommendations

We offer different support plans depending on your needs.

Development timeline depends on project complexity:

• Landing page: 2-4 weeks
• Corporate website: 4-8 weeks
• Online store: 8-12 weeks
• Complex web application: 3+ months

Exact timeline is determined after technical specifications approval.

Our development process includes the following stages:

1. Project discussion, defining goals and objectives
2. Technical specifications preparation and approval
3. Design concept development
4. Page layouts creation
5. Frontend and backend development
6. Content population
7. Testing and debugging
8. Project launch
9. Website management training

We coordinate results with the client at each stage.

Yes, we offer services to improve and update existing websites. Before starting, we perform a comprehensive website audit to assess the current structure and code quality. Based on this evaluation, we recommend the most effective solutions tailored to your goals.

Our standard payment structure is:

• 50% upfront payment before the project begins
• 50% upon project completion

For larger projects, we can divide payments into milestone-based stages. We work with both individuals and businesses (legal entities).

We provide the following guarantees:

• Fixed cost specified in contract
• Development timeline adherence
• 3 month warranty service after project delivery
• 100% compliance with technical specifications
• Correct website operation in all modern browsers

All our obligations and guarantees are secured in the contract.

You can contact us through the following methods:

• Phone: +1(224) 716-9998
• Email: info.maleena@gmail.com
• Website contact form
• Messengers: Telegram, WhatsApp

We work daily from 10:00 am to 6:00 pm MST.

Yes, we provide UI/UX design services as a separate service. After completion, you will receive a complete set of design layouts that you can use for further development.

If you still have questions, feel free to reach out via any convenient method—email, contact form, or social media. We’re happy to assist and provide any additional information you need about our services.